Our policy is simple: we collect personal information about you only when you knowingly and willingly provide it. We will not share or otherwise profit from the distribution of personal data beyond the use it was provided to fulfill.
What information is collected?
Information you provide
We only receive and store information you enter. For example, when you enter information such as your address or phone number into our contact form. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.
We use the information that you provide for such purposes as responding to your requests, customizing future visits for you, improving our website, and communicating with you.
Furthermore, we will never share your information with other companies or persons for any reason.
Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
How do we use your information?
Our primary use of your information is communication with you. Your email address (and other supplied contact information) may be stored in a contact database for easy communication.
Your browsing behaviours will provide us with details of your user experience on our website, and may be used to shape future versions of the site.
If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We recognize and respect your desire for privacy. We attempt to protect online information according to established company security standards and practices, and we continually evaluate new technologies for safeguarding information.
We are committed to attempting to protect the information you provide in the same way that we protect it when you provide it to us over the phone, in person or through the mail.
Surveys & forms
You may have the opportunity to provide information to us through online surveys and forms. We use this information to better understand your needs and to provide quality services and other opportunities.
We want your visit to our website to be informative and enjoyable. We plan to use any information we obtain from you to help us continually improve the content, functionality and overall usefulness of our website.
Use of email
Please use your own best judgment when sending information via the Internet to an email address. Email sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure email transmissions while others have not, thereby compromising the privacy and integrity of an email. An email may be copied, altered or destroyed.
We preserve the content of your email, your email address and our response so that we can efficiently respond to questions you might have. We also do this in an effort to meet legal and regulatory requirements.
We will respect your request not to be contacted by email.
Again, please use your own best judgment when sending information via the Internet to an email address. Email sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure email transmissions while others have not, thereby compromising the privacy and integrity of an email. An email may be copied, altered or destroyed.
If you have personal or confidential information to relay to us, please call the appropriate phone number.
If you do provide personal information, such as an email, telephone or fax number, or other identifying information, we do not plan to disclose it without your consent. We will plan to maintain this information, as well as any other transactions, according to our usual security and confidentiality standards.
Our Service Territory
Pro Pacific DKI’s exclusive service territory is highlighted on the map above. Please click on the office location closest to your property for contact details.
“The assistance given, beyond the call of duty, and the care that was taken by all of the employees of Restoration Services, is a credit to our insurance company.”
- Disaster Kleenup International (DKI)
- The Chamber: Greater Victoria Chamber of Commerce
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
- Canadian Federation of Independent Business (CFIB)
- Restoration Industry Association (RIA)
- Canadian Homebuilder’s Association, Vancouver Island