Senior Project Manager

Pro Pacific DKI, part of DKI Canada, North America’s largest property restoration contracting network, is proud to be Vancouver Island owned & operated, serving communities from Courtenay/Comox in the North, to Victoria in the South. When our clients experience a fire, flood or other disaster, natural or man-made, we respond 24/7/365 to help them recover and get things back to normal. We are a preferred vendor to many of Canada’s largest insurance companies.

We are now looking to engage a Managing Project Manager in our Victoria office, who is ready to lead our team and continue to grow our market share in the region.

Reporting to the Director of Sales and Project Management, the successful candidate will be a hands-on leader with several years of project management experience in the restoration industry. They will be responsible for the day to day management of our team and projects in a large regional market, while also operating as the Senior Project Manager in the field.

With guidance and mentorship, advancement into a senior management position would be anticipated.

What you will do:

Branch Management

• Provide input to setting and maintaining locations targets, budgets and KPI’s.
• Help develop and execute effective plans that will guide the location in meeting corporate goals.
• Provide leadership and accountability for report lines, both direct and indirect, in the location.
• Represent the company as required at external and internal events or gatherings.
• Drive a culture of safety, excellence and continuous improvement.

Project Management

• For all projects, ensure adherence to the company’s project management process.
• Mentor direct and indirect reports where necessary.
• Where the situation dictates, be involved in all levels of communication with home & business owners, insurance adjusters, insurance companies and sub-contractors.
• Ensure all projects meet customer expectations for product delivery and quality.
• Provide empowering site leadership (direct and indirect) aimed at the ongoing development of a “high performance team”.
• Monitor all applicable internal and external KPIs and take continuous improvement action where necessary.
• Ensure a “customer first” culture with a strong empathy focus.
• Build existing client relationships and generate new business.
• Analyze all aspects of assigned projects for continuous improvement opportunities.

Project Finance

• Ensure estimate margins comply with corporate guidelines.
• Ensure all projects are managed to budget/estimate or better.
• Ensure timely and accurate invoicing.
• In conjunction with Accounting and the Project Office, monitor receivables and follow up with clients regarding unpaid invoices.

What you will bring:

• At least 5 years of experience in restoration project management or related.
• Proven supervisory/leadership experience in a related environment.
• Strong estimating experience (Xactimate and time & materials).
• Prior experience in sales and/or marketing are an asset.
• Sound knowledge of Canadian construction practices.
• Working knowledge of mitigation and remediation practices for property having water, wind, fire and vandalism damage or mold/asbestos contamination.
• Proven ability to build and maintain strong working relationships both internally and externally.
• Able to work effectively as part of a team and independently.

What we offer:

• Opportunities for growth. The opportunity to help shape the future growth of the business. You will work closely with senior management on goals and operational excellence.
• A rewarding and fulfilling career. The ability to use your skills and experience in an empowered role that provides for corporate and personal growth.
• Great company culture & co-workers: A work life filled with challenge and fulfilment, where excellence is pursued, and success is celebrated.
• Competitive compensation: Based on experience, fair rates, extended health benefits, bonus opportunities and industry related education and training.

We thank everyone who applies, but only those selected for an interview will be contacted.

Apply now